Knowledge Management (KM), its practical implementation, and the type or maturity of KM training methods and processes, is not standardized and varies across the DoD services and Joint community.

The Joint Planning Support Element’s (JPSE) Knowledge Management Class is intended to establish a KM foundation for Joint Enabling Capabilities Command (JECC) active and reserve component personnel, but is open to other DoD organizations on a space available basis. The class is offered quarterly to fulfill JPSE training needs.

Attendees will be introduced to the basic concepts and terminology of KM as currently defined in service and joint doctrine. The class will introduce the fundamentals of KM, the JPSE deliberate approach to KM implementation in support of a Joint Force Headquarters (JFHQ), and the skills used to achieve mission success.

This class briefly discusses various Knowledge Management associated tools.  However, this class does NOT contain SharePoint administrator, manager, or operator-level, or Records Management training. 

 This course is held in-person and as of now, we DO NOT offer a virtual version of this course.  

The goal of this class is to provide a solid foundation covering the major concepts, techniques, skills, and capabilities associated with Knowledge Management and the JPSE KM implementation plan in support of the JECC’s Joint Force Headquarters support mission. Attendees will be familiarized with the “why” and “how” JPSE KM implements its deliberate approach to establishing effective staff processes in order to achieve and maintain effective decision support for the commander and shared staff understanding.

On completion of this training, participants will have the knowledge, skills, and ability to:

• Understand the fundamental concepts of information, knowledge, and knowledge management.
• Understand knowledge and shared understanding within DoD Joint doctrine.
• Execute the JPSE deliberate approach to KM implementation methods and techniques.
• Explain the importance of leadership support and staff engagement in support of KM efforts.
• Understand the doctrinal joint force construct, cross-functional and functional roles and responsibilities.
• Conduct decision support critical path discovery and analysis in support of the commands decision cycles.
• Conduct Information flow process discovery and analysis as it relates to decision support and staff shared understanding.
• Conduct battle rhythm process discovery, analysis, and change management.
• Understand the Common Operational Picture (COP) as it relates to CCIRs, PIRs, and FFIRs.
• Conduct basic continuous process improvement analysis methodologies to support building organizational maturity consistent with DoD standards. (DoDD 5010.42, DoDAF 2.02).
• Identify the purpose and effective use of enterprise tools in support of organizational mission efforts.

Military and government service (GS) personnel who fulfill responsibilities described in DoD KM policies, especially those who fill these specific KM roles: Chief of Staff, KM Officer, Battle Rhythm Manager, KM Representative, and Information Management Officer (IMO). This class is appropriate for E7 & above, with priority awarded to personnel assigned to JECC.

Signup in Joint Event Management Information System (JEMIS).

Once registered, visit the Intelink class page and select the "Attendee" tab for detailed information and access to class presentations (requires Intelink Passport account)

Additional questions should be directed to: